Scan-to-Email Fix
Has your scan-to-email function stopped working recently? Most likely this is due to Google no longer supporting the ‘less secure apps’ setting for Gmail accounts:
https://support.google.com/accounts/answer/6010255
The workaround is to first turn on 2-step verification for the authentication account:
https://support.google.com/accounts/answer/185839
Then create an app password:
https://support.google.com/accounts/answer/185833.
You’ll need to enter the app password you create as the authentication account for each of your copiers using the steps below:
- Log in to the remote UI by entering the copier’s IP address in the address bar of your browser
- The default ID / PIN is 7654321 / 7654321
- Click Settings/Registration
- Click Send
- Click Network Settings – E-mail/I-fax
- Click Change Password next to SMTP Authentication
- Enter the app password in both fields
- Click OK


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